Frequently Asked Questions
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You contact me. There's no cart and no checkout — find a piece you want, send an inquiry, and we handle the rest directly.
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Zelle, PayPal, Venmo, maybe a money order. No checks or credit cards.
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Please read the returns section, but in a nutshell you have 15 business days from the delivery date to return it. It must be in origional, unused condition and it costs you a 10% restocking fee plus any shipping costs incurred in sending it to you. That doesn’t mean wait till day 16 because you were traveling and then beg for forgiveness. Back in my hands within 15 business days from the delivery date means precisely that.
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There are more details in a separate part of this website, but essentially I warranty any work I or parts I made for three years against defects in workmanship. It doesn't cover misuse, improper storage, or damage to certain natural handle materials caused by expansion or contraction from heat, cold or humidity. If a knife is customized and a part that was made by another manufacturer fails, that’s not covered.